For questions about the Pools app, support, account issues, or feedback, please reach out using the email below.
What We Can Help With
- Account issues: Login, password reset, account deletion, or profile problems
- Technical support: App crashes, bugs, or features not working as expected
- Pools and picks: Creating pools, joining pools, making picks, or viewing standings
- Billing questions: Subscription status, pool creation purchases, or payment issues (refunds are handled by Apple—contact Apple Support for refund requests)
- Feedback and feature requests: Suggestions to improve the app
When You Contact Us
To help us assist you quickly, please include:
- Your account email address
- Device type and OS version (e.g., iPhone 15, iOS 18)
- A clear description of the issue or question
- Screenshots or screen recordings if relevant (especially for bugs or display issues)
For legal or privacy questions, see our Terms of Service and Privacy Policy.